Customer Feedback

I receive some wonderful comments about the window decorations purchased - these are all very much appreciated.  After all, my aim is to provide great designs and service and make my customers happy!  If you've purchased from Ali's Craft Studio & would like to leave a comment for others to read, please complete the form at the bottom of this page and click the Send button 

** Some iPhone users have problems using the form so please email your comments to me directly at [email protected] if any issues**

Thank you so much
Ali

Send your Feedback

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Thank you for your feedback - it is much appreciated. If there is anything I can do to help with any further designs or queries, please do not hesitate to contact me directly

Below is our most recent feedback - use right/left arrows where shown to see more

Thank you

Excellent service arrived safe and secure.

Wonderful finish on coasters.

John & Sue Fowler

Wow 😲

I absolutely love my photo slab, from start to finish, such an easy transaction, lovely lady to talk to, nothing was too much trouble.

Communication throughout the whole process was 100%.

I will definitely be back for future orders. X

Emma

Very helpful and professional items delivered very quickly.

Would recommend

Gavin Cook

The coasters have arrived so quickly and such good quality, capturing the character of the shelties, thank you so much.

I think my friend will love them, so glad I asked if it was possible to order bespoke!

Lois

I ordered two tote bags from Ali when visiting her stall.

From ordering to receiving my bags, the experience couldn't have been more pleasant!

I have been so impressed with the price, the speed of delivery and most of all the quality of such beautiful items!

I am already planning to order again 😊

Megan 

 Dear Ali

I received my coasters and bag they were beautifully made I was so pleased with my order and will be ordering some more things for Christmas

Barbara

Just received our Wire Fox Terrier and Cairn coasters from Ali.

They are perfect and exactly what we wanted!

Ali was so helpful when trying to decide the best pictures for them and I'd definitely recommend!

Nese

Dear Ali

These coasters have already become a cherished part of our home, and they bring a smile to our faces every time we use them.

Thank you for your excellent craftsmanship and for delivering such a unique and personal product.

I will definitely be recommending your services to others!

Best regards, 

Alla

The window decorations are fabulous. Love the glitter effect and look

forward to using them throughout the Christmas period not just this year but for

years to come. Many thanks for your swift service

Lesley Knight 

We visited Ali's stall at rural past times and fell in love with slate coasters so of course had to order some. Payment was taken on the day and the process was very easy. Once I had chosen the photos I wanted, I emailed them over and received a prompt email back to let me know they had been received. Our personalised slate coasters were then printed and sent out within 24 hours and look fantastic, we are very pleased with them. Friendly and helpful owners, it felt like nothing was too much trouble for them. Thank you once again.

Sarah

I ordered two sets of slate coasters with an Image of my partners beloved cat who sadly passed away recently.

They came out beautifully and look really stylish.

The picture is of Benni smiling so I’m hoping it will bring comfort in remembering she had a happy life.

Can’t wait to surprise my partner with them tomorrow! X

Sarah Lait

I saw Ali's craft stall at a Summer Fayre this past weekend and I asked if she had any coasters with Great Danes on, as I have a family member who loves them. Ali was really helpful and showed me 3 or 4 different pages with multiple Great Dane pictures on, but also told me she could personalise a coaster with my own picture if required. I chose this option and after sending an email the next morning with my picture, I was genuinely shocked to receive my coaster the following day!
The coaster looks amazing, the picture has been transferred perfectly, and I know I will have a VERY happy family who will love this present!
10/10 service, 10/10 quality - Thank you : )

Bethany

Received my coasters today, I am over the moon with them, thanks Ali.

Excellent service and quality of product.

I will be recommending your market stall in Horsham as well worth a visit.

John O'Grady

Dear Ali

First class product and first class service.

Thank you

Adrian

Excellent customer service throughout. 

Very pleased with finished product.

Elaine Mitchell

Great coasters with pictures of my dogs provided by me.

Service and communication excellent.

Barbara Mills

Great service, amazingly quick and lovely coaster made from our photo.

Thanks

Helen Fuller

The customer service from Ali's business is amazing!

I ordered a couple of coasters with a special request of prompt delivery, as it was for a gift.

The order arrived very promptly and the coasters are perfect!

Very happy customer.

Laura

Ordered some Dachshund coasters and they have arrived.

Great, just what I wanted. Only got 4 so might have to get some more!

Really well made and the Dachshund pictures are perfect. 

Thank you for such prompt service too.

Simon Terry

Dear Ali,

Thank you so much for the coasters, I can’t believe they came so quick, arrived Monday afternoon, so thank you.

My husband was very surprised and liked the picture of his dog.

Well done
Many thanks

Rosemary

Dear Ali

Sorry for not emailing sooner.  
The coasters and mug came last week and they are beautiful, thank you so much.

I have shared them on my Facebook page and also your details, I hope that’s ok.

I will definitely be back in touch at some point to order some more.

Thanks again

Julie