Customer Feedback

I receive some wonderful comments about the window decorations purchased - these are all very much appreciated. After all, my aim is to provide great designs and service and make my customers happy! If you've purchased from Ali's Craft Studio & would like to leave a comment for others to read, please complete the form at the bottom of this page and click the Send button

** Some iPhone users have problems using the form so please email your comments to me directly at [email protected] if any issues**

Thank you so much
Ali

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Thank you for your feedback - it is much appreciated. If there is anything I can do to help with any further designs or queries, please do not hesitate to contact me directly

Below is our most recent feedback - use right/left arrows where shown to see more

Thank you

Excellent service arrived safe and secure.

Wonderful finish on coasters.

John & Sue Fowler

Wow 😲

I absolutely love my photo slab, from start to finish, such an easy transaction, lovely lady to talk to, nothing was too much trouble.

Communication throughout the whole process was 100%.

I will definitely be back for future orders. X

Emma

Very helpful and professional items delivered very quickly.

Would recommend

Gavin Cook

The coasters have arrived so quickly and such good quality, capturing the character of the shelties, thank you so much.

I think my friend will love them, so glad I asked if it was possible to order bespoke!

Lois

I ordered two tote bags from Ali when visiting her stall.

From ordering to receiving my bags, the experience couldn't have been more pleasant!

I have been so impressed with the price, the speed of delivery and most of all the quality of such beautiful items!

I am already planning to order again 😊

Megan

Dear Ali

I received my coasters and bag they were beautifully made I was so pleased with my order and will be ordering some more things for Christmas

Barbara

Just received our Wire Fox Terrier and Cairn coasters from Ali.

They are perfect and exactly what we wanted!

Ali was so helpful when trying to decide the best pictures for them and I'd definitely recommend!

Nese

Dear Ali

These coasters have already become a cherished part of our home, and they bring a smile to our faces every time we use them.

Thank you for your excellent craftsmanship and for delivering such a unique and personal product.

I will definitely be recommending your services to others!

Best regards,

Alla

The window decorations are fabulous. Love the glitter effect and look

forward to using them throughout the Christmas period not just this year but for

years to come. Many thanks for your swift service

Lesley Knight

We visited Ali's stall at rural past times and fell in love with slate coasters so of course had to order some. Payment was taken on the day and the process was very easy. Once I had chosen the photos I wanted, I emailed them over and received a prompt email back to let me know they had been received. Our personalised slate coasters were then printed and sent out within 24 hours and look fantastic, we are very pleased with them. Friendly and helpful owners, it felt like nothing was too much trouble for them. Thank you once again.

Sarah

I ordered two sets of slate coasters with an Image of my partners beloved cat who sadly passed away recently.

They came out beautifully and look really stylish.

The picture is of Benni smiling so I’m hoping it will bring comfort in remembering she had a happy life.

Can’t wait to surprise my partner with them tomorrow! X

Sarah Lait

I saw Ali's craft stall at a Summer Fayre this past weekend and I asked if she had any coasters with Great Danes on, as I have a family member who loves them. Ali was really helpful and showed me 3 or 4 different pages with multiple Great Dane pictures on, but also told me she could personalise a coaster with my own picture if required. I chose this option and after sending an email the next morning with my picture, I was genuinely shocked to receive my coaster the following day!
The coaster looks amazing, the picture has been transferred perfectly, and I know I will have a VERY happy family who will love this present!
10/10 service, 10/10 quality - Thank you : )

Bethany

Received my coasters today, I am over the moon with them, thanks Ali.

Excellent service and quality of product.

I will be recommending your market stall in Horsham as well worth a visit.

John O'Grady

Dear Ali

First class product and first class service.

Thank you

Adrian

Excellent customer service throughout.

Very pleased with finished product.

Elaine Mitchell

Great coasters with pictures of my dogs provided by me.

Service and communication excellent.

Barbara Mills

Great service, amazingly quick and lovely coaster made from our photo.

Thanks

Helen Fuller

The customer service from Ali's business is amazing!

I ordered a couple of coasters with a special request of prompt delivery, as it was for a gift.

The order arrived very promptly and the coasters are perfect!

Very happy customer.

Laura

Ordered some Dachshund coasters and they have arrived.

Great, just what I wanted. Only got 4 so might have to get some more!

Really well made and the Dachshund pictures are perfect.

Thank you for such prompt service too.

Simon Terry

Dear Ali,

Thank you so much for the coasters, I can’t believe they came so quick, arrived Monday afternoon, so thank you.

My husband was very surprised and liked the picture of his dog.

Well done
Many thanks

Rosemary

Dear Ali

Sorry for not emailing sooner.
The coasters and mug came last week and they are beautiful, thank you so much.

I have shared them on my Facebook page and also your details, I hope that’s ok.

I will definitely be back in touch at some point to order some more.

Thanks again

Julie

Dear Ali,

I'm delighted to say that the two coasters arrived today - beautifully packaged - it was like getting into Fort Knox to open it so they were in perfect condition and I really admire your professional attitude towards packaging. Amazon, eat your heart out.

I'm looking at the two Llama clings and they make me smile as much as the first time.

I absolutely love your products and look forward to viewing your other offerings soon.

Very best wishes

Frances S

Hi Ali,

The bespoke printed sticker was just the right size to cover the company logo as requested. Thank you very much for your advice and very quick service.

Simon Bichard

Thank you Ali for the cling. I had the same one in my last house which I bought many years ago, but could not bring it with me.

At last I found your website and have been able to order the same one again. The horse image is almost identical to a horse I used to own, so holds good memories.
Thank you too for keeping in touch regarding the order and receiving of such.

I now have a note of your website and email, in case I require something else in future.

Thanks again

G Andrews

Thank you so much again for going above and beyond by helping me out doing the placemats for me at such short notice before Christmas, my 91 year old granny loved them, the colours were just amazing, very highly recommended x

Jackie Leslie

Absolutely delighted with my order of tablemats designed using my own holiday photos, something I've been planning for a while but the prices quoted always swayed me.

Ali worked with me to ensure I was satisfied and produced beautiful mats at a very reasonable price and excellent quality and even sent me a complentary gift.

Already planning my next order and would not hesitate to recommend Ali.

Sharon Walton

Hi Ali

Really pleased with key rings that you made for us, I believe our new puppy parents will be over the moon with them, I certainly was.

The mug and coaster are fabulous absolutely love them.

Thank you so much

Rachelle & Jim

I can only give Ali high praise and thanks for her professionalisation and care she took with my order. The two items I have purchased are wonderful ! So unique too - one for me and the other for a gift, which I know will be loved.

Kathie Taylor

Thrilled to bits with a tote bag recently made using the front cover of my daughter's book.

The colours are magnificent, head and shoulders above a previous one made (by another company)

Thank you!

Sharon Walton

Hi Ali

Thankyou for the tote bag with a picture of our Winnie - it’s perfect. Just wanted to say also thank you for your fantastic service. From the moment we met you at a recent craft fair you went over and beyond to make sure I was happy with my purchase, answering my emails promptly and delivering exactly what I wanted.

I would certainly use your services again. Thank you again.

Liz Russo

Dear Ali.

Thank you so much for the dog and cat mugs and coasters bought from you as presents for our son and partner for Christmas.

The whole process was very professional and efficient and the love and enthusiasm for your craft shone through when we met at a local craft fair.

Thank you so much for your time and effort and we will definitely recommend you to our family and friends.

Merry Christmas and a happy crafting New Year

Love from Cathy and Keith Wright.

I ordered a bespoke mug and coaster from Ali. When it arrived it was beautiful but not exactly the image I thought I had chosen. I contacted Ali and she didn't hesitate to redo both FOC.

Ali was very friendly and I had my new cup and coaster only a few days later. Very good service. I would not hesitate in using Ali again. What you get with her is clear communication, a beautiful product at an affordable cost. Well packaged and very discreet.

Thanks again Ali. My wife loves her mug and coaster.

Werner

Hi Ali

I love the decals. They are really pretty in my pastel kitchen.

Thank you xx

Lynne

Absolutely thrilled with my bespoke cling. Beautifully and faithfully painted from the photos I shared with Ali. Fast efficient service. So pleased am going to order more. Fabulous personal gift for my friend.

Thank you so much Ali

Tracy Bellgard

Ordered coasters. Couldn't decide which ferret design to order so ordered the lot!
Well what can I say they are absolutely brilliant, the design captures the cuteness and naughtiness of a ferret.
The coasters are sturdy and well made I am very pleased with my purchases.
Next on the list will be a box to put them in.

Thank you Ali

Tanya

Morning Ali

My Mr Fix It came yesterday and installed the beautiful sunbursts you created, onto my glass panelled double doors.

It looks JUST FANTASTIC. YOU REPRODUCED EVERYTHING EXACTLY AS I HAD HOPED. WELL DONE AND THANK YOU, THANK YOU, THANK YOU.

My son is on holiday, back next weekend and he will be bowled over. I will get him to take the photos and send them to you as soon as is possible for him to get here.

I'm so thrilled I can't tell you. It has made the whole room come alive. Before it was an Art Deco room with furniture and pictures, but it now has an actual customised architectural look too. Just wonderful. I normally keep the doors wide open but I know I will be keeping them firmly closed now for a while so that I can see them every time I walk past.

I look forward to sending the pics to you and I hope you will be as pleased and as happy as I am. You have paid great attention to detail and kept me updated with progress as I ordered at a busy time and I appreciate that.

Una (via Email)

Loved the personalised tree ornaments. Excellent quality. Excellent communication with Ali to ensure all was as wanted.

Helen Wilkinson

Thank you so much. They are truly amazing. Way better than expected. I am so glad I found you!

Kind wishes
Kim

Kim Gregory

Would just like to say how amazing this lady is nothing was too much trouble! Left buying my dad a birthday present till late and fell in love with her items at Rural Past Times (totebag, coaster and mug). She managed to do what I wanted that evening and sent the very next day! It arrived the following morning and was fantastic my dad loved them!
Nothing is too much for this lady! Thank you so much.
Tracey x

Tracey Martin

WOW.. I am over the moon with my peacock, the colours are so beautiful, Ali was amazing with communication and nothing was too much trouble for her, what a lovely lady and what a talent, thank you so much.

Melanie O'Dowd

Thank you for the window clings - they are incredible :0)

Penny Goswell

Just to let you know that the window cling has arrived safely.

As you've never seen her, I'm amazed at the likeness!

Very satisfied, thank you, it's great, Jean x

Jean Fowler

Today I received my shamrock decals from Ali, and my poppy decals I bought at Purbrook fair.

They’re well made and I am looking forward to displaying them on my windows,

Thank you Ali!

Sarah Lyons

Just seen my postman this morning and have received my mug and coaster.
Thank you. I absolutely love them!
Thank you for all your help and communication it has been appreciated!

Carole

Hi
Just wanted to say I am delighted with the decals.
Can’t wait to visit our happy place and decorate the mirror

Thanks so much
Lorraine

Lorraine Papworth

This is the second order I've placed with you, so a returning customer! These are novel window decorations that fix like old tax discs in cars but are pictorial, mock stained glass images that add character to an otherwise bland window. Good idea

Name withheld - via Email

Ali helped me with frosted clings for my sash and case windows. These were to allow for privacy, but I also wanted them to look unique to me. Ali went above and beyond to help me decide what would work best within my budget. I am so happy with the end result. Thank you so much!

Yvonne Keenan

I can't tell you how delighted I am with my (kingfisher) bird feature on my bathroom window! Its absolutely beautiful. I was a wee bit apprehensive as its stuck to double glazed, frosted glass but its just stunning. I will tell anyone who will listed how fantastic your product is. It really is worth far more - considering the joy it gives. Thank you, thank you, thank you!

Mary (via handwritten letter)

Delighted with my floral swags. Will be happy to order again and to recommend in the future.

Marion Newman

I am so happy with the personalised t-shirts I ordered from Ali!! I asked her to help me with a few designs and ordered 4 different designs! I am over the moon and love them all so much! On top of it: professional + quick service + lovely lady, a pleasure to do business with!!
Thank you so much!!!!

Agee Gray

I'm delighted to confirm that my penguin cling was received safely this morning.
Thank you - it's beautiful and I know the recipient will also be delighted with it.
Kind regards, and all good wishes for your business

Shirley James