Privacy Policy

Your privacy is taken extremely seriously at all times. All online payments are processed through PayPal and we have no access to any of your financial details at any time. You do not need a PayPal account to buy from us and where credit card details are passed on via telephone or face to face sales, no information is retained other than those required by law.

Data Security Compliance
This website is checked on a monthly basis by Trustwave Information Security & Compliance to confirm your credit card & personal identity information is secure at all times during and after the purchasing process. This PCI DSS compliance is a legal requirement for any company who accepts payment by credit or debit card.  No personal details are passed on to any third party at any time.

Cookies
Cookies are small files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.  Many sites use cookies for a number of reasons.  Our website cookies are purely for analysis and administration of the site. At no time is any personal information stored within a cookie. You can refuse cookies by turning them off in your browser

How we use cookies
This website uses 'performance cookies'. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. By using our website, you agree that we can place these types of cookies on your device.

 If you have any questions about our cookies or this Cookies Policy, please contact us by email to craft.studio@virgin.net